Business truth comes before technology.
Kodecite exists to keep service businesses inside the commercial decision process as customers increasingly delegate discovery, evaluation, and next steps to AI. We build the owned digital business layer that helps AI understand what you do, determine when you are a good fit, recommend you accurately, and take only the next steps you approve.
01 / WHY KODECITE EXISTS
Keep the business inside the commercial decision.
The practice started with Luxe Window Works. The first job was to remain understandable when a customer — or their assistant — needed to evaluate fit: identity, services, area, and policies that could be checked instead of guessed. The website remains the human-facing experience. The owned digital layer is the consistent representation of the same business.
That foundation made a second job possible. An outside AI discovered what Luxe allowed, established that a request qualified, and submitted one protected consultation request. An honest result came back. Duplicate handling prevented a second request. A person still follows up — without booking, pricing, or accepting a project. Kodecite exists to make that kind of owned infrastructure repeatable for other service businesses. Luxe Window Works is production proof that this infrastructure can work.
02 / THE WORK
Understand. Verify. Act only when allowed.
Truth. Capability. Control.
Can a system tell who you are, what you do, where you work, and what you will not do?
Identity, people, services, products, locations, credentials, proof, policies, and limitations — one authoritative record.
Can it determine what may be requested, and what success does not mean?
Required information, geography, available services, and an honest definition of a completed request.
Can it refuse the things you do not permit?
Rules that keep the owner in charge. Invalid or unauthorized requests do not become false bookings, prices, purchases, or acceptance. Duplicates and abuse do not become repeated leads.
AI should not merely find a business. It should know what that business is allowed to do.
03 / WHAT WE BUILD
Owned infrastructure. Not a rented stack.
Based in North Idaho. Relationships across the PNW — Eastside Seattle, Bend, and the North Idaho–Spokane corridor. The offer is remote, not geo-limited.
04 / HOW THE PRACTICE OPERATES
One-person senior practice. Client ownership.
Scoped engagements, durable infrastructure, and a handful of principles the practice will not compromise on.
01
You own everything.
Your website, your domain, your hosting account. If the engagement ends, the business does not skip a beat.
02
No required retainer.
We scope, build, and hand off. If you need more later, we scope a new engagement. Active capabilities may still need maintenance and third-party costs.
03
Business truth comes before technology.
How information gets published is secondary. The product is an accurate picture of the business — and controlled use of it.
04
Speak plainly. Show the work.
No jargon walls. No black boxes. Every recommendation is explained in language you can use to decide.
05
Model only what the business permits.
We do not publish an action the owner has not authorized, and we do not call a consultation request a booking.
05 / THE OPERATOR
Built by someone who already ran the business.
Mark Abplanalp has spent 30 years in sales and has been an entrepreneur since 2002. He built and operated window-treatment businesses, lived the work in Issaquah and Bend, and now runs the practice from North Idaho. He also spent time in Apple retail commercial — operator-led, not agency-led.
Kodecite is a one-person senior practice. The PNW relationships are real. The client owns the infrastructure. There is no team to hide behind and no retainer required to keep the lights on.
See what AI can understand, verify, and safely do.
The Agent Readiness Review is a plain-English look at your current system. No pitch required.